1Account data: email address and password (stored securely with industry-standard encryption). We never store passwords in plain text.
2Telegram data: your Telegram channel username or ID, channel settings, and comment preferences you configure in the dashboard.
3Payment data: we use a third-party payment processor for cryptocurrency payments. We receive only payment confirmation status — we do NOT store your wallet addresses, card numbers, or financial details.
4Usage data: pages visited, features used, and dashboard activity to improve the product. Collected via Google Analytics (anonymized).
5Communication data: messages you send through our live chat support widget.
6Technical data: browser type, device type, and operating system collected automatically by our hosting infrastructure.
How We Use Your Data
1To provide the service: generating AI comments for your channels, running ModerAI anti-spam protection, processing your orders and subscriptions.
2To improve the product: analyzing usage patterns to fix bugs, add features, and optimize performance.
3To communicate: sending service notifications (subscription renewals, important updates). We do NOT send marketing emails without your consent.
4To prevent abuse: detecting fraudulent accounts, spam, and violations of our Terms of Service.
5To process payments: verifying payment status through NowPayments to activate your subscription.
Third-Party Services
1Cloud database provider — stores your account data and channel settings. Hosted in the EU with enterprise-grade security.
2Cloud hosting provider — runs our servers. Based in the US with SOC 2 compliance.
3CDN & security provider — protects our site from attacks and speeds up loading. May process IP addresses for security purposes.
4Payment processor — processes cryptocurrency payments. We only receive payment confirmation, not wallet or card details.
5Google Analytics — collects anonymized usage data (pages visited, time on site). IP anonymization is enabled. Privacy: policies.google.com/privacy
6Live chat provider — processes chat messages you send to our support team.
7We do NOT sell, rent, or share your personal data with advertisers or data brokers. Period.
Data Security
1All data transmitted between your browser and our servers is encrypted with TLS 1.3 (HTTPS).
2Passwords are hashed with industry-standard algorithms — even we cannot see your password.